Returns
All returns must be accompanied by a valid Return Merchandise Authorization (RMA) number. To request an RMA, please contact us via phone or email before returning any items.
Warranty
In general, all locks and credentials are covered by a Manufacturer's limited one-year parts warranty. If you have any questions about the warranty or any other concern call us at 801-972-4331.
Liability Disclaimer
We are not liable for:
- Loss of profits, business, goodwill, or business interruption
- Any incidental or consequential damages, including but not limited to merchantability or fitness for a particular purpose
Restocking Fee
A minimum 25% restocking fee applies to all returns, provided the item is returned in its original packaging.
For further details, please contact our customer support team or call us at 801-972-4331.
