Help Center – The Smart Lock Store
Welcome to The Smart Lock Store Help Center. We're here to provide you with the support and information you need to make confident purchasing decisions and get the most out of your security products.
Frequently Asked Questions
Q: How do I know which lock is compatible with my door?
A: Each product page includes detailed specifications and compatibility notes. If you're unsure, contact our team and we’ll be happy to guide you!
Q: Do you offer installation support?
A: We provide basic installation guidance, and some products come with manuals. For professional installation, we recommend working with a certified locksmith.
Q: Can I customize my order?
A: Yes! Many of our products offer different options. Please contact us directly to customize your order.
Q: How long does shipping take?
A: Standard shipping typically takes 2 business days. Custom configurations may require additional processing time.
Still Need Help?
Our expert support team is available to answer your questions and guide you through product selection, ordering, installation, and more.
Contact Us
Customer Service Hours:
Monday–Friday | 9:00 AM – 5:00 PM (MT)
📞 Phone: 801-972-4331
📧 Email: Info@thesmartlockstore.com